Account Manager (m/f/d)* at FIS

SAP Account Managers are all-rounders, who support their customers and identify their needs. Furthermore, they are familiar with the SAP ERP software and can therefore identify the right solutions for their customers. They form the interface between the company and its customers and are also well networked with their colleagues from the user departments. These exciting tasks and the high degree of customer contact are what make the job of an account manager varied and challenging. In the following, you will get all relevant information on what you may expect as an account manager at FIS.

What are the typical tasks of an SAP Account Manager?

As the first point of contact, you assume a key position in the relationship with the customer. The close and constant support of existing customers in the B2B area is one of your most important tasks. You are in close contact with the customers, get to know their business processes in detail and advise them on the selection of suitable SAP and FIS product solutions. In addition, the constant acquisition of new customers is also one of your tasks.

Since you know the needs and wishes of the customer very well, you also work in a team with your colleagues from product development and consulting on the conception of new products and customer-specific product optimizations. In cooperation with the consulting and development departments, you prepare quotations and negotiate them until the contract is signed. In the area of Business Development, you will also develop new market strategies and sales concepts.

What is expected from you as an SAP Account Manager?

Education

There is no classic field of study for the account manager profession. However, it might be an advantage if you have successfully completed a degree in business administration or business informatics and have knowledge of business management processes.

Knowledge

You are familiar with common sales strategies and can apply them in customer meetings. You also have knowledge of basic sales processes, i.e. from pricing and invoicing to delivery processes, as well as of the maintenance of customer data. In addition to your experience in sales, you have extensive knowledge of the SAP product portfolio and our own FIS solutions. With this know-how, you can optimally analyze your customers' requirements and present suitable solutions.

Soft Skills

As an account manager, you are characterized by your extroverted and open nature. You have excellent presentation and communication skills, which you demonstrate in your daily tasks, such as customer acquisition or in personal conversations with customers. In your search for the best solution for the customer, your pronounced customer orientation as well as your goal- and result-oriented actions support you. Since you have many customer appointments in sales, your willingness to travel is one of the requirements in this profession.

What are your entry and development opportunities as an SAP Account Manager at FIS?

Depending on how much work experience you already have, you can join us at different career levels. After your graduation, you can start as a Junior Account Manager at FIS and advance to a Senior Account Manager. You then have the opportunity to choose between a specialist or management career path.

As an account manager at FIS, you can specialize in the acquisition of new customers or the support of existing customers. Your focus can be on selling SAP systems or FIS solutions.

Why would you work as an SAP Account Manager at FIS?

Especially in the context of digital transformation, the optimization and digitization of business processes is not only an ever faster moving trend, but essential for companies to keep pace. By identifying the needs at an early stage and providing comprehensive support, you make a decisive contribution to the corporate success of our customers. The profession of an SAP Account Manager is promising and full of opportunities since in times of increasing digitization, process-oriented ERP software is sought after by companies in all industries. The diverse task areas, working with sophisticated SAP technologies and the cooperation with colleagues and customers make SAP customer consulting an exciting job.

 

Our mission is to make other companies more modern, economic and competitive every day with our software solutions. That is why we as an IT specialist and SAP expert manage implementation projects and develop our own SAP optimizations. In this way, we facilitate the daily work of our customers and consequently accompany them into the digital future as a long-term partner. We also want to be a reliable and long-term partner for our employees as we know that they are the most important success factor of our company. As a medium-sized company, we pursue a policy of "short ways and open doors", promote creative thinking and share the happiness over successes.

What benefits do you get as an Account Manager at FIS?

Attractive salary

You get a performance-based remuneration for a long-term employment.

 

 

Company car

As an employee who travels a lot, you can use the company car model.

 

 

Further training

Further training is essential. This is why you can expect regular internal and external training courses and weekly inhouse foreign language courses.

Sounds interesting? But that is not all!

 

more benefits

What is the application process for Account Managers at FIS like?

Application, job interview, contract. Your application with FIS is very easy!

Do you still have questions about the application process? You will find the answer in our applicant FAQ!

What our employees say about their work as Account Managers at FIS

"As an account manager, I travel a lot and visit my customers on site. I cannot imagine a pure office job. What I also like about my job is the high level of self-responsibility and the fact that I can organize myself to a large extent according to my own ideas. My supervisor places a high degree of trust in me. Nevertheless, sales success is always the result of the high professionalism of all colleagues involved. Being part of this team makes me very proud. If I then win a project and can go new ways together with the customer, I enjoy my work the most and confirm my own actions."

 

Christian, SAP Account Manager

* The aforementioned corporate roles, such as consultant or employees, are not gender-specific and apply for all male/female/diverse consultants and employees.

Do you have questions? Please contact me!

Michael Eibisch
Team Manager Human Resources