Dual Study Program Business Administration Service Management, Consulting and Sales, Specialized Course “IT Consulting”

Are you looking for a dual study program in a future-proof industry? Do you enjoy economic topics and are you curious to implement them in IT systems? Do you also enjoy working with customers? Join our company and complete the Business Administration Service Management, Consulting and Sales dual study program with specialized course "IT Consulting". You will find all the information below.

Key Facts

 

Study course:

Business Administration Service Management, Consulting and Sales, Specialized Course “IT Consulting”

 

Duration of study:

3 years (210 ECTS intensive program)

 

Degree:

Bachelor of Arts

 

Location:

Heilbronn and Grafenrheinfeld

What do you learn in the Business Administration Service Management, Consulting and Sales dual study program with specialized course “IT

The aim of the study program is to provide the students with business administration skills in the areas of service, consulting and sales with focus on the IT world. In addition to the technical qualifications, you will also learn methodological, linguistic and social skills to master the demanding tasks in IT consulting. You decide whether you want to work in (in-house) consulting or in sales after graduation. The dual study program provides you with the necessary knowledge and ideally prepares you for both areas.

4 reasons why you should complete a dual study program

Studying and working at the same time? A dual study program may be challenging. But there are good reasons to do it anyway!

#1 Gaining professional experience

As a student of the dual study program, you can immediately apply your theoretical knowledge during the practical phase and also gain valuable professional experience during your studies.

#2 Financial independency

What student can make a living without a part-time job? Instead of working as a waiter, you can gain future-oriented practical experience as a student of the dual study program and earn your own salary from day one.

#3 Good opportunities for a permanent position

As a student of the dual study program, you will learn everything you need for your future working life. It goes without saying that, if you perform well, we would like to offer you an open-ended contract after your graduation.

#4 Excellent study concept

It is particularly important to us to offer our students of the dual study program a high-quality education. With our study concept, which has received several awards, we are one of Germany's best dual partner companies. This is the result of a study by the renowned Capital business magazine in cooperation with the Ausbildung.de talent platform.

What are the prerequisites for a Business Administration Service Management, Consulting and Sales dual study program with specialized course "IT Consulting"?

School leaving qualification

You need a university entrance qualification for the dual study program, such as the university-entrance diploma. If you have a vocational diploma, you must take an additional qualifying examination at DHBW. This is a prerequisite for us as a company to be able to conclude a DHBW study contract with you.

Knowledge

Since you would like to advise customers about their business software in the future, you should have a general interest in business processes and IT. Good grades and fun in the mathematics, economics and law as well as English school subjects may be helpful during your studies.

Soft Skills

You carry out your tasks in consultation and as part of a team with your colleagues and (prospective) customers, so team spirit and good communication skills are among your strengths. In addition, a high level of service orientation and reliability towards the customer are essential in both consulting and sales. You should also not be afraid to give presentations in front of a group and get in contact with strangers.

How is the Business Administration Service Management, Consulting and Sales Dual Study Program with Specialized Course “IT Consulting” structured?

Your bachelor studies take place at DHBW in Heilbronn and during the practical phases you will be at the FIS headquarters in Grafenrheinfeld. The dual study program consists of six semesters, with each semester being divided into theoretical and practical phases. About every twelve weeks, you alternate between the two phases. You always take the exams at the end of the respective theory phase. After three years, you will graduate with a Bachelor of Arts degree in Business Administration.

 

The dual study program is divided into basic studies (4 semesters) and main studies (2 semesters). While you build up the basic knowledge of business administration during your basic studies, you specialize in certain core subjects in the main studies in consultation with your company and write your Bachelor's thesis.

First academic year

This is an excerpt of what you learn at DHBW:

 

  • Basics in general business administration
  • Introduction into the service management
  • Consumer behavior
  • Consulting and services basics
  • Mathematical economics
  • Cost and activity accounting
  • Aims and strategies of service marketing
  • Instruments of service marketing

This is what you learn in your first academic year at FIS:

 

  • Getting to know the company in the form of departmental rotations
  • Attending in-house training courses
  • First insight into sales and marketing in order to put the first topics from DHBW into practice
  • First contact with the SAP system through training courses and assistance in the customer support
  • Completion of the first project thesis, which always contains a practical reference to FIS

Second academic year

This is an excerpt of what you learn at DHBW:

 

  • Financing and investment
  • Business tax theory
  • Project management
  • Instruments and organization of the customer and service management
  • Main features of the company organization
  • Selected instruments of service marketing
  • Consulting methodology
  • Success factors in sales and service

This is what you learn in your second academic year at FIS:

 

  • Getting to know the core departments of your dual study program: sales and (in-house) consulting
  • First customer contacts
  • Getting to know the different FIS products concerning consulting by means of departmental rotations
  • Completion of the second project thesis, also with FIS reference

 

At the end of the second year, you are involved in the decision concerning your specialization. After getting to know all potential (in-house) consulting departments as well as the sales department, you should now decide on an area that should of course also be interesting for you after your studies.

Third academic year

This is an excerpt of what you learn at DHBW:

 

  • Business management
  • Consulting methodology
  • Customer-focused service management
  • Economic policy
  • Leadership
  • Integration seminar on selected service topics
  • Change Management
  • Control of the sales and customer management
  • Environment and social policy

 

The elective subject preferred by FIS in the main study period is Digital Technologies. In this subject, you will gain an insight into fundamental relationships in the context of digital technologies and their significance for business models of companies in the service sector.

 

The oral exams are only due shortly before the end of your studies. There are no final exams, but all grades from the first to the sixth semester form the final grade.

This is what you learn in your third academic year at FIS:

 

  • You will spend your third year exclusively in your department preferred at the end of the second year
  • Involvement in real IT projects and responsibility for small work packages
  • Completion of the Bachelor thesis on a topic from your department.

 

As these are mostly innovative approaches or generally new topics, you can already build up a wealth of knowledge and be a contact person for your colleagues beyond your studies.

Further information can be found on the DHBW Heilbronn website.

What are your career opportunities after completing your studies?

After completing your dual studies in the field of business administration, service management, consulting and sales with specialized course "IT consulting", you have acquired all the skills and knowledge you need for your future work in IT consulting. If you perform well, you will be offered an open-ended contract and you can work either as an SAP (In-house) Consultant or as an SAP Account Manager at FIS.

This is why you should complete your Business Administration Service Management, Consulting and Sales dual study program with Specialized Course “IT Consulting” at FIS

Challenging practical phases

During your practical phases at FIS, you are not only allowed to look over the shoulder of your colleagues, but also help out yourself. This way you can apply your newly acquired knowledge right away.

 

Additional certification

If you want to qualify as a training supervisor or take advantage of various additional offers, we will cover the costs for you.

 

 

Training courses

During your dual study program, you can expect interesting soft skill training courses and useful foreign language courses.

 

 

Interesting department rotations

During the rotations through all departments, you will get a comprehensive insight into our company.

Comprehensive assistance

Our experts assist you during your project / Bachelor theses. We also provide you with your own work area so that you can work undisturbed.

 

 

Valuable experience abroad

If you would like to spend a semester abroad at a DHBW partner university, you can count on our financial support.

 

 

Modern equipment

We provide you with modern technical equipment (e.g. company notebook) shortly before the start of your studies.

 

 

Apartment search

We support you in finding an apartment at the university campus.

What benefits do you get as a student of the dual program at FIS?

Attractive salary and travel allowance

An attractive student salary is a matter of course for us. We also subsidize your travel costs to university.

 

Flexible working times

 

Within the scope of a 40-hour week, you can structure your working hours flexibly. This is the ideal way to combine work and leisure.

 

Training camp

 

At the beginning of each academic year, you can get to know the other students of the different academic years as well as the trainees and instructors better at the training camp.

 

Sounds interesting? But that is not all!

 

more benefits

This is what our students say about their study program at FIS

This is what our students say about their study program at FIS

"After I got my university-entrance diploma, it was clear to me that I wanted to complete a dual study program. That is why I decided to complete the "Business Administration Service Management, Consulting and Sales" study program at DHBW together with FIS. To me, the dual study program has many advantages, such as the pleasant learning atmosphere at the university. Learning in smaller courses enables the lecturer to answer questions in a more targeted manner and you get to know new people very quickly. In addition, studying never gets boring because the semesters alternate with practical work in constant phases. This gives you a lot of variety and allows you to gain professional experience during your studies and earn your own money."

 

Lisa, student of the dual study program in the field of Business Administration Service Management, Consulting and Sales, Specialized Course “IT Consulting”

"FIS gives you a laptop before you start your studies in order to be well equipped for lectures and learning for exams. I like the fact that you don't have to worry about subject allocation or other advance planning activities at the university since all these points are already defined. During the practical phases in the first year, we rotate through the individual departments and can get to know our colleagues and their fields of activity. This also helps me to choose the department in which I will write my Bachelor thesis in the 5th semester. Although the study program is time-consuming due to the shortened semesters, it is still a lot of fun and, above all, brings new friends and experiences."

 

Simon, student of the dual study program in the field of Business Administration Service Management, Consulting and Sales, Specialized Course “IT Consulting”

Your contact person during your dual study program at FIS

Stefanie Hartmann

is responsible for the organization of the dual study program and the application process.

 

What is the application process for your dual study program?

Application, job interview, contract. Your application with FIS is very easy!

 

 

You can apply for your university place from mid-March until September 15 for the start of your studies on October 1st of the following year. You can send us your application online via our applicant portal. When applying, please also send us your last two school reports and, if available, certificates of your pupil internships. After the deadline for applications has passed and your application documents have been examined, you will receive an invitation to the job interview. If you could convince us, you will receive your study contract shortly afterwards. Furthermore, we take over your matriculation at DHBW.

The tasks sound exciting and you would like to get to know the job profile in more detail before starting your studies? Do not hesitate to register for the "Taster Afternoon" for information on the dual study program and apply for a pupil internship!

You'd rather do a vocational training? Start a vocational training as an IT specialist for application development (m/f/d) or as an IT specialist for system integration (m/f/d) at FIS.

The aforementioned corporate roles, such as consultant or employees, are not gender-specific and apply for all male/female/diverse consultants and employees.

Do you have questions? PLEASE CONTACT ME!

Stefanie Hartmann
Human Resources